Will mobile technology provide the delivery system that allows us to ramp up access to financial services, allowing us to realize universal financial inclusion? Will it allow us to reach the poorest and rural populations in great numbers and more cost-efficiently? Will it enable other countries and regions to catch up to India’s and Bangladesh’s outreach? Will it help us make up ground lost this last year?
Rodger Voorhies, director of Financial Services for the Poor at the Bill & Melinda Gates Foundation, explains how digital technology can overcome barriers to expanding financial services to those living in poverty.
An interview with Rodger Voorhies, director of Financial Services for the Poor at the Bill & Melinda Gates Foundation in the United States. Download a transcript of the video [PDF].
There is a real economic cost to transactions that poor people do. Unless you can overcome that in a sustainable way, we can’t imagine that you will actually reach down with financial services to poor people. The costs of these transactions are just too expensive unless you can get them in some sort of digital format… 
The Gates Foundation, together with Citi, the Ford Foundation, the Omidyar Network, USAID, UNCDF, and Visa recently formed the Better than Cash Alliance in order to “empower people by accelerating the shift to electronic payments.”
 All interview excerpts and direct quotes not cited in the text are from interviews carried out by the Microcredit Summit Campaign
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Table of Contents
- Executive Summary
- Reaching Fewer
- The Promise of Mobile Technology
- The Psychology of Scarcity
- Developing Appropriate Products
- Conclusion and Recommendations
- Get Your Copy