How can microfinance providers help their clients
reduce vulnerability and build resiliency?
Join the Microcredit Summit Campaign and the Sustainable Microenterprise and Development Program, a professional training program at the University of New Hampshire, for a webinar on building client resilience and helping to bring clients to a psychology of abundance. This webinar will open with news from our recently released report titled Vulnerability: The State of the Microcredit Summit Campaign Report, 2013 that microfinance providers reached 13 million fewer poorest clients in 2011 than in 2010. This decline was almost exclusively in India as a result of the 2010 crisis in Andhra Pradesh.
Our panelists, Chandra Shekhar (“CS”) Ghosh, chairman and managing director of Bandhan in India, and Professor Luisa Brunori, full professor and director of the International Microfinance Observatory at the University of Bologna in Italy, will look at that crisis from the client’s perspective. Why didn’t clients complain when the Andhra Pradesh government took such draconian actions against the microfinance industry? What was missing in the MFI-client relationship? Other issues to be discussed include
- the psychology of the group,
- how microfinance groups help people deal with vulnerability, and
- how mobile technology can be part of the process that helps clients reduce vulnerability and/or increase resilience.
This will be an interactive session with multiple opportunities for the audience to weigh in on the issues being discussed.
Hosted by Bill Maddocks (Sustainable Microenterprise and Development Program at the University of New Hampshire’s Carsey Institute)
Moderated by Larry Reed (Microcredit Summit Campaign)
- Luisa Brunori, Full Professor, Department of Psychology, University of Bologna, Italy
- Chandra Shekhar (“CS”) Ghosh, Chairman and Managing Director, Bandhan, India
Register online: https://www3.gotomeeting.com/register/349080990