How can microfinance providers help their clients
reduce vulnerability and build resiliency?
The Microcredit Summit Campaign and the Sustainable Microenterprise and Development Program, a professional training program at the University of New Hampshire, hosted a webinar on building client resilience and helping to bring clients to a psychology of abundance.
The webinar opened with news from Vulnerability that microfinance providers reached 13 million fewer poorest clients in 2011 than in 2010. Our panelists, Chandra Shekhar (“CS”) Ghosh, chairman and managing director of Bandhan in India, and Professor Luisa Brunori, full professor and director of the International Microfinance Observatory at the University of Bologna in Italy, will look at that crisis from the client’s perspective. Why didn’t clients complain when the Andhra Pradesh government took such draconian actions against the microfinance industry? What was missing in the MFI-client relationship? Other issues discussed include
- the psychology of the group,
- how microfinance groups help people deal with vulnerability, and
- how mobile technology can be part of the process that helps clients reduce vulnerability and/or increase resilience.
Moderated by Larry Reed (Microcredit Summit Campaign)